Flight Club Shipping FAQs
The Raptor Ridge Flight Club consists of four, 3-bottle flights per year, and will now all be vertical flights. Shipping months will be limited to March, May, September and October to lower the risk of loss to extreme weather conditions.
Q: Why not use Styrofoam and ship in any season?
A: One of the tenets of our business is to maintain sustainable practices — both financially and environmentally. Though Styrofoam could provide more protection during extreme weather, it does not satisfy the principles of sustainability on which we base our business.
Q: Why not hold shipments to weather-affected areas, and continue shipping as usual to unaffected areas?
A: While we pride ourselves on individualized customer service, it is equally important to us that our prices be kept at reasonable levels. As a small company striving to provide top-quality wines, we must keep our shipping processes efficient.
Q: Why not ship FedEx Ground all year 'round?
A: We will ship to any legal state in the U.S. by ground during the months of March, May, September and October, unless an unusually hot or cold weather pattern develops.
Shipments in other months to states outside California, Washington or Oregon, can no longer be guaranteed or replaced. For this reason, we strongly discourage shipping during inclement seasons. If you still choose to ship during this time, overnight, 2- or 3-day FedEx delivery is highly recommended.
Q: Why must you charge my credit card before my wine ships?
A: We are more than happy to cellar your purchased wine in our naturally cool, earth-sheltered facility in the Oregon woods. Because quantity and space are limited, however, we can only cellar wines which have been paid for.